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General FAQsUpdated 2 months ago

I can't remember my login or password - Help!

It happens to the best of us! Click "sign-in" in the top right corner of the menu. From there, you can click "forgot password" in order to reset your account information.


I would like to order Woof products wholesale, how do I do that?

Great, we'd love to help you get set up with wholesale! Shoot us an email at [email protected] and we can talk about the retail solutions we offer.


Where and how are Woof products made?

All of our treats are made in the USA, in either Utah or right here in sunny Colorado with the exception of bully sticks. Our bully sticks come to us straight from the free-range, hormone & antibiotic-free, human grade cattle ranches, who practice sustainable farming and grazing, and are consistently ethically verified by independent audits.  

 We make our Woof hard goods with ethically certified labor overseas in China. This allows us to provide solutions that are affordable to everyone, and that also motivates our supply chain to prioritize fair and sustainable practices.


What materials are used in your products?

 The Pupsicle is made from a non-toxic, BPA and Phthalate free natural rubber, our packaging is made using recycled paper, and our treats and bones are sourced from our friends in the USA. 

Wherever possible, we infuse sustainability into our supply chain, something we will continue to work on and improve over time.

Do you have any Pupsicle care tips?

Absolutely! We have a video here that goes over how to care for your Pupsicle to it lasts as long as your pup allows :) 


I have another question

No problem! Drop us a line by filling in the "contact us" form at the bottom of the Help Center page. We're here to help :)


I have an idea for Woof!

We're all ears!! Feel free to submit your idea to our idea forum here: https://gt7nvoi30rh.typeform.com/to/TGu7ZgE1 

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