How to update your payment methodUpdated 8 months ago
How to update your payment method:
Follow these steps to change your payment information:
1. Log into your account here
2. Select "Manage subscription"
3. Along the top of the screen, click "Payment Method"
4. Find the payment method you'd like to update and click into it
5. Click "Edit" to make changes - If your payment method is connected to a 3rd party app such as Paypal, you will be directed to make updates within their system instead of your Woof account.
6. You can also click the button on your payment method that says "Move subscriptions here" to have all subscriptions charged to that payment method.
* We recommend clicking into your subscriptions to make sure that each item is billing to the correct payment method after doing this process!
How to add a payment method
Follow these steps to add a payment method:
1. Log into your account here
2. Select "Manage subscription"
3. Along the top of the screen, click "Payment Method"
4. Click "Add payment method" near the top of the screen
5. Enter your new payment method details
6. You can also click the button on your new payment method that says "Move subscriptions here" to have all subscriptions charged to that payment method.
* We recommend clicking into your subscriptions to make sure that each item is billing to the correct payment method after doing this process!
How to remove a payment method:
Follow these steps to remove a payment method:
1. Log into your account here
2. Select "Manage subscriptions"
3. Along the top of the screen, click "Payment Method"
4. Find the payment method you'd like to remove and click on it
5. Select "Delete" to remove this payment method
* If your payment method is connected to a 3rd party app such as Paypal, you will be directed to make updates within their system instead of your Woof account.
* We recommend clicking into your subscriptions to make sure that each item is billing to the correct payment method after doing this process!