Help, my pops arrived broken!Updated 5 days ago

What to do if your pops arrive broken or crumbly

Oh no! On rare occasions, we've seen pops that may crumble in transit, leaving you with a couple broken pops when you open the bag to give your furry friend a treat. We can't have that, so here's what to do if this happens to you:

1. Take a photo of the pops you received, as well as the expiration date and/or LOT number. This information will either be stamped on the back of the bag, or stickered to the bottom. 

2. Fill out the form linked here to get a return or exchange started, and please include the photo of the pops, and the LOT #/ Expiration Date in the additional comments section: https://gt7nvoi30rh.typeform.com/to/vD6Re5i9

3. Our team will review your request, and follow up with the next steps for your refund or replacement!