Itemized Order InvoicesUpdated a day ago

Itemized Order Invoices

When you order a bundle from Woof, your order invoice my look slightly confusing. Due to the way our system is set up, you won't  see the bundle that your purchased, and you will see an itemized list of the products contained in your bundle. 
This can sometimes be a bit confusing, but don't worry! Chances are that what you are seeing is exactly what you ordered. For example if you order the Starter Pack, you will see the pops, treat tray, love nuggets, and Pupsicle noted in your invoice shown below: 


This is showing because the last three items are what is contained in the Start Pack Bundle. Please note that the discount will either be shown next to the price for each item, or as one amount next to the subtotal at the bottom of your invoice. Please note that you will not be able to remove a single item that is in a bundle form your order, as it will negate the bundle discount!

If you're concerned however that there is something amiss with your order, please feel free to reach out to us at [email protected] and we'll be happy to look into it for you!