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Lifetime Warranty ProgramUpdated 10 months ago

Pupsicle Lifetime Warranty Program:

As a small team, we’re very proud of the work we’ve put in to the Pupsicle. We truly believe it’s the world’s best dog toy, so for customers that use it regularly we want it to last for life. Beyond our standard 30 day satisfaction guarantee, all Pupsicle Pops subscribers are entitled to our Lifetime Woof Warranty for their Pupsicle. It’s our way of saying thank you to you (and your dog) for being part of our pack! 

To learn more about how to qualify for the Lifetime Warranty, click here. To start a Warranty claim, please fill out this form to get started!

What is the Lifetime Warranty Fine Print?

In order to quality for the lifetime warranty, you must:

1.  Have bought your Pupsicle from the Woof website directly
2. Have an active subscription with Woof. Customers must have received a subscription shipment within the last 60 days of their warranty request to be considered active
3. Have not received a replacement in the past 90 days (Subscribers are eligible for up to 4 replacements per year)
4. Your Pupsicle must be unusable to qualify for a replacement (ie: Large chunks missing, or two halves that do not screw together)
5. The damage to the Pupsicle must not be man-made (ie: knife or scissor marks)

**One warranty is allowed per subscription

How do I know if I qualify for the Lifetime Warranty?

At this time the Lifetime Warranty Program is for anyone who bought a pupsicle from mywoof.com, and has an active subscription with us. To learn more about the Lifetime Warranty and when you can get a replacement Pupsicle, click here. To start a Warranty claim, please fill out this form to get started!

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