Warranty
Find answers to your warranty questions
Warranty General Information
Great question! Our Lifetime Warranties include Woof toys only. This includes the following toys: Pupsicle, Bite n' Brush, Bullysafe, Flyball, Lickmat, Flipmat, Flipmat Mini, Fly n Feed, nomchucks, and Walkabout. The warranties do not apply to any Ho
Subscriber Lifetime Warranty Program
As a small team, we’re very proud of the work we’ve put in to the Pupsicle, Bullysafe, Bite n Brush, and Lickmat. We truly believe that these are the world’s best dog toys, so for customers that use them regularly we want them to last for life. Beyon
60 Day Woof Satisfaction Guarantee
Woof wants you and your pup to be happy with your purchase! We understand that some doggos get the best of their new toys, and manufacturing isn't always perfect. If you aren't happy with your Woof toy purchase, our 60-Day Satisfaction Guarantee enti
3rd Party Retailer Purchases
We understand the confusion! The main difference is that all 3rd party retailers have their own ordering system and ship from their own warehouses, which means that we here at Woof don't have access to your order details or payment information, and t
Non-Subscriber Lifetime Warranty Program
Great question! Our Lifetime Warranties include Woof toys only. This includes the following toys: Pupsicle, Bite n' Brush, Bullysafe, Flyball, Lickmat, Flipmat, Flipmat Mini, Fly n Feed, nomchucks, and Walkabout. The warranties do not apply to any Ho