Subscription FAQsUpdated 2 months ago

What is Autoship?

Autoship is part of our subscribe & save program. It allows you to sign up for regular deliveries of your favorite dog products and to save money in the process.

What is the difference between One-Time Purchase vs Subscribe & Save?

When you select one time purchase, you are choosing to buy it one time. When you choose subscribe and save, upon completing your purchase you will be enrolled in a subscription to receive regularly scheduled deliveries of your pup's favorite treats, while saving some money at the same time!

When will I be charged for my subscription?

You will be charged 2 days before your delivery ships, which is typically 5-7 days before you can expect to receive your subscription.