Why can't I log in to my account?Updated 18 hours ago

I've ordered from Woof before, and now want to log into my account for the first time

When you've made an order in the past, you may get emails from Woof after inputting your email at checkout, but you don't have an actual login yet to look at your order history. If this is you, please click "Sign up here", linked below the login credentials. This will allow you to create a password so you can get logged in!

If the above doesn't work for you, please reach out to us at [email protected] for an account invite! We can manually send over a password creation email from our end, and this will enable you to get into your account, see your order history, make updates to your subscription, and make a password.

I've logged in before, but Woof has stopped recognizing my email address

Weird! This is very uncommon, but if this happens to you, please contact [email protected] for further assistance with your account. We'll help you get it sorted!