Woof Pet logo
Woof Pet logo

All articles

Why can't I log in to my account?Updated 2 months ago

I've ordered from Woof before, and now want to log into my account for the first time

When you've made an order in the past, you may get emails from Woof, but you don't have an actual login yet to look at your order history. If this is you, please reach out to Woof at [email protected] for an account invite! This will enable you to get into your account, see your order history, make updates to your subscription, and make a password.


I've logged in before, but Woof has stopped recognizing my email address

Weird! If this happens to you, please contact [email protected] for further assistance with your account. We'll help you get it sorted!

Was this article helpful?
Yes
No